My Husband compared the food to gas station food & with the exception of Bordeaux, I would regretfully agree! I wanted Lobster for at least 1 meal for our Anniversary & they said they could get it, but it wouldn't be fresh & there would be an upcharge they could not quote off hand. The water actually went out while I was washing shampoo out of my hair!!! That was awesome. Air Conditioning went out twice, had no water for a whole day & 1/2. Phone was out of order for several days (not helpful when some of the best food was the actual 24 hour room service food). Staff was friendly & really seemed to try to do their best with what they they had to work with! Now for the negatives.ugh. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.įirst, the positives: Beautiful ocean view, clear water. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. Learn to dive deep with the help of the fullservice, on-site dive operator, Dive House. Dive into the Caribbean at nearby world-renowned dive sites explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Or enjoy land and water sports, three sparkling pools, live entertainment with pool and beach wait service throughout the day. Light up the night with live nightly entertainment and activities. The experience continues with limitless gourmet dining at gourmet restaurants plus 24-hour dining options allow guests to devour late night bites at the Coco Cafe or stay in and order room service all without reservations and top-shelf spirits at three bars and lounges throughout the resort. For added luxury, guests can upgrade to the Preferred Club and enjoy additional amenities and inclusions. Bask in a world of Unlimited-Luxury® while staying in one of 266 contemporary, stylish non-smoking suites complete with private terraces or swim-up access, stunning views, 24-hour room service, daily refreshed minibar and more. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Hotels near Mr Sanchos Beach Club Cozumel. Hotels near Playa Mia Grande Beach Park.Hotels near Carlo's N Charlie's Beach Club.Our top three features would have to be the views, the ability to also enjoy the food and fun of the Sunscape resort, and the romantic atmosphere of the resort.It’s hard to pick just three… so… we also LOVED the water-slide’s! Secrets Aura Cozumel is truly a couple’s paradise. Overall, this resort gave us good service, fun activities, and the romantic and luxurious getaway that every couple deserves. Check out the cool fish pool’s for your feet! There were also more romantic spots to enjoy… added bonus. We attended the Spa on the Sunscape property and were in awe with the services they offered. We both agree that this is really a huge perk to our experience at Secrets Aura Cozumel and is something that everyone should keep in mind when choosing a resort. What blew us away was that we had access to all of the restaurants (and everything else) on the adjacent resort, Sunscape!!! And what selections they had! This was something that we weren’t initially aware of and once we were, we didn’t waste any time to enjoy it. Make sure to check out the Sky Bar above the lobby for an incredible view, comfy lounge beds and top-notch drink service. We loved room service it was fast, served with a smile and tasted great.
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